Data Protection Policy

Last updated: [Insert Date]

At Janashtonart.com (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This policy explains how we collect, store, and process your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Janashtonart.com is an online art store specialising in fine art prints. We are the data controller of your personal data.

  • Business Name: Jan Ashton Art
  • Email: info@janashtonart.com
  • Address: [Insert UK Business Address]

2. What Personal Data We Collect

We may collect the following data when you interact with our website or services:

  • Contact details: name, email address, postal address, and phone number.
  • Order details: purchased items, delivery addresses, and billing information.
  • Payment information: processed securely through trusted third-party payment providers (we do not store card details).
  • Technical data: IP address, browser type, device information, and cookies.
  • Marketing preferences: your consent to receive promotional emails.

3. How We Use Your Data

We will use your personal data only when legally permitted, including:

  • To process and deliver your orders.
  • To communicate with you about your purchases or account.
  • To improve our website and customer experience.
  • To comply with legal or tax obligations.
  • To send marketing emails (only if you have given consent).

4. Sharing Your Personal Data

We only share your data with trusted third parties for business operations, including:

  • Payment processors (e.g., PayPal, Stripe).
  • Delivery and courier companies (e.g., Royal Mail, DHL).
  • Website hosting and IT service providers.

We will never sell or rent your data to other companies.

5. International Data Transfers

If any data is transferred outside the UK (e.g., through cloud service providers), we ensure appropriate safeguards are in place to protect your information.

6. How Long We Keep Your Data

We will only retain your data for as long as necessary to fulfil the purposes outlined above, including any legal, accounting, or reporting requirements.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to access – Request a copy of the personal data we hold about you.
  • Right to rectification – Request correction of inaccurate or incomplete data.
  • Right to erasure – Request that we delete your data (subject to legal obligations).
  • Right to restriction – Request that we limit how we process your data.
  • Right to data portability – Request a copy of your data in a structured format.
  • Right to object – Object to processing based on legitimate interest or direct marketing.

To exercise your rights, email info@janashtonart.com.

8. Cookies

Our website uses cookies to improve user experience and collect analytics data. Please read our Cookies Policy for details.

9. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

10. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Contact Us

If you have any questions about this Data Protection Policy or your personal data, please contact us at:

Email: info@janashtonart.com

Address: [Insert UK Business Address]