General Terms and Conditions

Last updated: [Insert Date]

Welcome to Janashtonart.com (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and your purchases of products from us. By accessing our website or making a purchase, you agree to these terms.

1. About Us

• Business Name: Jan Ashton Art
  
• Website: https://janashtonart.com
  
• Email: info@janashtonart.com
  
• Address: [Insert UK Business Address]
  

2. Eligibility

You must be at least 18 years old to place an order on our website or have parental/guardian consent.

3. Products and Availability

• We aim to ensure that all descriptions, images, and prices of products are accurate.
  
• Product colours may vary slightly from images shown on our website due to monitor settings and print production methods.
  
• We reserve the right to withdraw or amend products and prices at any time without notice.
  

4. Pricing and Payments

• All prices are in GBP (£) and include VAT (where applicable).
  
• Payment must be made at the time of ordering using the methods available at checkout (e.g., credit/debit card, PayPal).
  
• We use secure third-party payment processors; we do not store your card details.
  

5. Order Process

• Once you place an order, you will receive an email confirmation. This is an acknowledgement, not acceptance.
  
• Your order is accepted, and a contract formed, when we dispatch the goods to you.
  

6. Delivery

• We aim to dispatch orders within 2–5 business days (custom or made-to-order pieces may take longer).
  
• Delivery times are estimates and not guaranteed.
  
• We are not responsible for delays outside our control (e.g., courier delays, customs).
  

7. Returns and Cancellations

• You have a right to cancel your order within 14 days of receiving the goods (see our Refund Policy).
  
• Returned items must be unused, in their original packaging, and returned at your cost unless faulty.
  
• Custom or personalised artwork cannot be returned unless damaged or defective.
  

8. Intellectual Property Rights

• All artwork, designs, photographs, and content on this website are owned by Jan Ashton Art.
  
• You may not copy, reproduce, distribute, or use any content without prior written permission.
  

9. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
  
• Our total liability shall not exceed the amount paid for the item purchased.
  

10. Website Usage

You agree not to:

• Use our website for any illegal or unauthorised purpose.
  
• Attempt to gain unauthorised access to our systems or interfere with the security of our website.
  

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@janashtonart.com

Address: [Insert UK Business Address]